Have you been waiting for a piece of mail, but believe it might be lost? If so, start off by filing a missing mail search request on the Find Missing Mail page. The MRC also must strengthen inventory controls over cash or items being stored. The report also noted that postal facilities were sending marketing mail and other items that should not be handled by the MRC.Īdditionally, the report found that there were problems involving effective disposal of certain items, such as batteries and gift cards. Postal Service Mail Recovery Center, found that operations weren’t always efficient, and items weren’t always processed in a timely manner.
OIG auditors evaluated the effectiveness of MRC operations and identified opportunities for improvement. If possible, they are returned to the sender, and if not, they are inventoried, held until claimed, and eventually sold, or otherwise disposed of. Once items are received, the MRC determines what to do with them. While that’s a large number, it’s a small fraction of a percent of the 142 billion mailpieces the Postal Service delivered that same year. In Fiscal Year (FY) 2019, the MRC received 67 million items from post offices and other facilities around the country. Postal Service’s Mail Recovery Center (MRC) serves as the “lost and found” center for the Postal Service, receiving items determined to be undeliverable for a number of reasons. Ever wonder where parcels go if the labels fall off? Or what happens if a package is undeliverable?
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